Privacy Policy
Last updated: 19 November 2025.
1. Introduction
This Privacy Policy explains how Ink & Paper (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information when you use our Service:
- Account information: name, email address, password.
- Delivery information: compound name, building and flat/villa number, and other address details you provide.
- Order details: products you buy, quantities, prices, and timestamps.
- Technical data: IP address, browser type, device information, and basic analytics data.
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process and deliver your orders.
- Communicate with you about your orders, account, and support requests.
- Improve and personalize your experience on the website.
- Comply with legal obligations and prevent fraud.
4. Data Sharing
We do not sell your personal information. We may share your data only with:
- Service providers who help us operate the website, process payments, or deliver orders (e.g., couriers).
- Authorities or regulators if required by law or to protect our rights.
5. Protection of Your Data
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights over your personal data, including:
- The right to access the data we hold about you.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your data, where applicable.
- The right to object to certain types of processing.
To exercise any of these rights, please contact us using the details provided on the website.
7. Data Retention
We keep your personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Service after changes are posted means you accept the updated policy.